Here's a lovely post from Tom Peters:
"..if you really want to "put the customer first," put the people who serve the customer "more first." "
He refers to a good book that one might want to read on this - The customer comes second
Here's a lovely post from Tom Peters:
"..if you really want to "put the customer first," put the people who serve the customer "more first." "
He refers to a good book that one might want to read on this - The customer comes second