Read Daniel Pink's interview today on this subject. Inspiring to read. Here's my take on the same topic.
- Hire more right brained people. They bring empathy, artistry, big picture thinking to a business. It makes a huge difference to the culture, attitude and the working environment of a company.
- Right brained people do things because they love what they do.
- Right brained people don't carry Got-To-do lists. Rather, they carry Want-To-do lists. Invariably, they find the time to do it.
- Doing a job for just an economic need is long gone. Do it if you love it. If you don't love it, anyway you will lose the job, as you will make a mess of it.
- Finding employees, associates, vendors or anybody who represents the company directly or indirectly with intrinsic motivation is critical. As you outsource more, this will be the biggest challenge for companies. It will make a significant difference to customer experience.