4Fs of citizen marketing

20.11.06 06:57 AM By S.Swaminathan

Ben McConnell & Jackie Huba write in their new book Citizen Marketers about 4 types of Citizen Marketers:

....we think there are four ways to classify user-created sites: Filters, Fanatics, Facilitators and Firecrackers. They are the 4 F's of citizen marketing.

1. Filters

The Filters are human wire services. They collect traditional media stories, bloggers’ rants and raves, podcasts, or fan creations about a specific company or brand and then package this information into a daily or near-daily stream of links, story summaries, and observations.

2. Fanatics

The Fanatics are true believers and evangelists. They love to analyze the daily or weekly progress of a brand, product, organization, or person and prescribe courses of action. They are, essentially, volunteer coaches.

2. Fanatics

The Fanatics are true believers and evangelists. They love to analyze the daily or weekly progress of a brand, product, organization, or person and prescribe courses of action. They are, essentially, volunteer coaches.

4. Firecrackers

Firecrackers are the one-hit wonders of citizen marketers. They can attract considerable attention because they have created a song, animation, video, or novelty that generates a lot of interest but tends to die out quickly as the creators go on with their other work.

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S.Swaminathan

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