Customer World Weekly News - Update (Vol 1, Dec 2, 2005)

03.12.05 10:19 AM By S.Swaminathan

Here is past week's interesting customer management related news:

Is enterprise CRM dead?

Now What? The Post-CRM World

How Do Your Customers Value You?

An adman's guide to survival

Captializing on conversational capital

Giving VIP customers something extra

Spreading the word

The MySpace Generation

Loyalty Programs: Do they work?

Buzzmetrics captures TV Buzz

Customer Experience Management - A roundtable discussion

Are Customers Your Best "Marketing"?

S.Swaminathan

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