How will google change a customer's life?

03.02.06 10:24 AM By S.Swaminathan

Business 2.0 carries a very interesting point of view from scientists, consultants, former google employees, tech visionaries on what google's future is. Here' are some excerpts:

Scenario 1 (Circa 2025): Google Is The Media

Google TV, Google Mobile and the rise of e-paper create the perfect storm.

Since viewers had to enter their Google IDs--the same ones they used for Gmail and other premium services--the company had already compiled a rich history of their searching and surfing habits. If you spent a lot of time looking at cars on eBay, for example, you'd be shown automotive ads the next time you watched Google TV. Between 70 and 80 percent of the revenue from each ad went to the content provider, just as it had on the Web.

Scenario 2 (Circa 2015): Google is the Internet

Free wi-fi, a faster version of the Web, the Gbrowser, and the cube transform the technology landscape and our language.

Besides, few consumers are complaining. Nobody who remembers the horrific customer service and roaming charges of the old telecoms wants to give up their Google phone. And 2010's Google Cube--a tiny server that was distributed as freely and as widely as those CDs that AOL used to give away--became the one indispensable item in every home, running the TV, stereo, thermostat, and, for less adventurous cooks, even the oven. Among the younger generation, that has given rise to yet another new phrase: Did you google dinner yet?

Scenario 3 (Circa 2020): Google is Dead

The once-mighty search engine falls prey to privacy intrusion, optimizers and Microsoft.

When the quality of search slipped, so did Google's advertising business. The market for online ads turned out to be far softer than anyone--except Microsoft CEO Steve Ballmer--had predicted. Ballmer's smartest move, in 2008, was to buy a company called Snap.com. On Google, an advertiser paid anytime a user clicked on its ad. With Snap, the advertiser paid only if the user did something useful after clicking, like buying a product or filling out a survey.

Scenario 4 (Circa 2105): Google is God

Human consciousness gets stored, upgraded and networked.

By 2020, They-Who-Were-Google had digitized and indexed every book, article, movie, TV show, and song ever created. By 2060, They could tell you the IP address and GPS location of every wireless smart chip (now bred into the DNA of every person, animal, and organic building on earth). Their psychographic profiles of users' search needs bore little resemblance to the primitive cookies from which they descended. If a man lost his dog, the Google engine could guide him back to the point where he and the dog parted ways, and instruct the dog to do the same via smart chip. They had built a complete database of human desire, accurate in any given moment.

Read more

S.Swaminathan