Blog tagged as American Express

We  have always known the importance of customer service and how it can boost customer retention and better word-of-mouth. But, the fact that it can help increase spend is an interesting statistic.

In a recent study, it is interesting to see that Indians value customer service the most!

Amex-customer-service-more-important-july-2010

Excelle...

17.07.10 06:41 PM - Comment(s)

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